E-commerce growth is constantly increasing, and it got an even greater boost during 2020 and the COVID-19 pandemic. While holding our breath in the hope for a fast and efficient COVID-19 vaccine that will finally allow us to return to life as we know it, we believe that the -e-commerce revolution is here to stay, and the pandemic merely accelerated it. With the ongoing seclusion, more customers and companies are turning to digital solutions. People around the world gradually became accustomed to the electronic marketplace, which allows them a greater range and varieties of commodities and services while enabling them to keep safe.
We cannot yet begin to comprehend the full effect of the pandemic nor grasp the resulting psychological changes in customer behavior, but we can only assume that some behaviors will echo, and people will still be looking to digital means for solutions. eezyimport allows its users to work on their own in what was previously handled as “in--person” procedures. While our solution was created before COVID-19, we believe our users will adapt to the DIY solution and will not go back.
From a business perspective, companies all over the world and throughout the supply chain adapted to the point where most of their work can be done remotely using technology. This kind of commerce management allows businesses to cut their expenses and reach more potential customers. Once companies get accustomed to digital business management, they are likely to preserve it, even after the pandemic is long gone.
As for 2021, ending the pandemic will take time, and the e-commerce industry will grow further, perhaps even reaching new heights as the revolution spreads to new fields and new customers, forcing companies to invest in digital solutions and explore new technologies.