The global pandemic has proved that end-to-end supply chain visibility, coupled with the ability to both react to and predict disruptions, is no longer an option but a necessity. Supply chain digitization has been a growing trend these past few years; in 2020, it became a top-of-mind priority. In 2021 and beyond, digitizing and automating supply chains by utilizing AI and machine learning will be necessary to meet growing customer expectations tied to e-commerce activity. Consumers have grown accustomed to shopping for nearly everything online during the pandemic, and they will not completely reverse course when coronavirus restrictions ease.
Visibility technologies bring a nominal return on investment in this new reality; shippers need truly innovative technology tools that provide exception-motivated actions to keep cargo moving efficiently, on time and at a cost savings. A pliant, adaptable supply chain strategy starts with decision-making systems that either fully automate processes or present shippers with options to quickly take advantage of opportunities and solve issues. These solutions ensure shipments are routed efficiently to meet constantly changing demand. Data collected in real time will allow shippers to excel amid the unknowable challenges of the next few years.
As has been said throughout the pandemic, supply chain uncertainty is the new normal. Stakeholders will benefit from supply chain technology that allows them to quickly react to growing adversity. Shippers need digitally empowered operating platforms that leverage data to efficiently make informed decisions. To accomplish this, it is critical to collaborate with an innovative, neutral third party that can create solutions that properly transform manual processes. When looking for these providers, it’s important to note that companies promising transformative solutions are not created equal. Shippers and 3PLs should survey the market, making sure they find the right blend of supply chain execution solutions to fit their unique needs.