I personally hope we can start developing more meaningful partnerships. Our industry behavior has been and still tends to be driven by the fluctuations in supply and demand. While it is understandable to a certain degree, too much focus on it diverts focus away from service quality matters. Being able to have conversations with a longer-term view to develop sustainable relationships among all stakeholders will be key in the coming years, especially as those of us in the shipping industry focus on our green sustainability goals.
Takashi Masuda, Senior Vice President, ONE Line North America