Arpin Group Adds U.S./Canadian Cross-Border Staff in Toronto
TORONTO (May 26, 2010) - Arpin Group, Inc. this month has added two new staff members to its offices in the Toronto metropolitan area in an effort to centralize and streamline operations as well as to enhance customer service. All dispatch and customer service functions pertaining to U.S./Canadian cross-border moves will now be handled from a single location in greater Toronto.
Joining Arpin-Canada are Heidi Stewart, operations manager, and Jessica Welsh, customer care coordinator. Both have extensive backgrounds in dispatch, customer care, sales and administration.
As part of our ongoing effort to make the customer moving experience faster and easier, we have brought our existing cross-border dispatch and customer service professionals under one roof, said Tom Stephens, vice president of Arpin Van Lines, Inc. We are very pleased to welcome newcomers, Heidi and Jessica, to our Canadian team.
Tom Stephens will continue to be responsible for assisting U.S. and Canadian agents with their cross-border sales and marketing efforts as well as their hauling opportunities within the division. Stephens will also help recruit and develop agents in both the U.S. and Canada in conjunction with the Agency Development division and expand business service capabilities to improve overall service quality levels.
The Arpin-Canada office may be reached at:
Arpin-Canada
1901 Forbes Street
Whitby, Ontario, Canada
L1N 9A7
Toll free: 866-481-0664
Bus: 905-428-7080
Fax: 905-640-7692
E-mail: tstephens@arpin.com
About Arpin Group, Inc:
Arpin Group, Inc. is the holding company for Arpin Van Lines, Arpin International Group, Creative Storage Solutions, and Arpin Broadcast Network, LLC. Headquartered in West Warwick, R.I., Arpin Group is an industry leader in household goods moving for corporate, government and military customers. With a reputation for excellent service, Arpin Group is the only family owned and operated company that has remained dominant and successful for more than a century. Arpin is the official mover of the LPGA, a ProMover-certified member of the American Moving and Storage Association and the world headquarters is fully accredited by the International Federation of International Furniture Removers (FIDI). For more information, please visit http://www.arpingroup.com or http://www.arpin.tv.